Faculty of Information & Communications Technology

National Certificate – End-User Computing

National Certificate End-User Computing NQF 3 – SAQA ID 61591

The National Certificate in Information Technology: End User Computing is designed to provide learners with the foundational skills needed to operate computer systems and utilize various software applications.

The program focuses on enhancing the proficiency of end users in a business or organizational context.

Possible Career Choices

  • Front Desk Support/ Receptionist
  • Call Centre Help Desk
  • Data Capturer
  • Personal Assistant

Entry Requirements

Grade 9-12

Course Content

  1.  Computer Literacy: Hardware & Architecture
  2. Software Applications (Basic to Advanced: MS Office)
  3. Internet and Email Skills
  4. Basic Networking Concepts
  5. Security and Privacy
  6. IT Problem-Solving and Troubleshooting
  7. Communication Skills
  8. Mathematical Literacy
  9. Professional Workplace Conduct

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